Contact Us

For all product inquiries, order updates or general information, please fill in the form below, or email us - sales@switchboss.com.au

Operating Hours: Monday-Friday, 9am - 3pm (AEST)

Please Note: As we are currently operating as an online only business, we do not have a store front available to the public for pick up, viewing or purchasing of products. All inquiries are managed via email as we do not currently have an inbound/outbound phone service available.

Email Support is available from 9am-3pm AEST Monday-Friday. 

Current Dispatch Times:

Courier Deliveries: 1:30pm AEST every business day

Australia Post (Including Express): 2:30pm AEST every business day

Same day dispatch available for most orders placed before 1pm AEST

See Dispatch and Shipping for more information 

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11/03/2025: Severe Weather Delays/Tropical Cyclone Alfred - March 2025: 

Due to the flooding and severe weather from Cyclone in South East Queensland (where we are based), Postal and Logistics Services in South East Queensland will be suspended on Thursday the 6th of March, Friday the 7th of March and Monday the 10th of March. Order dispatch will be unavailable during this time. All postal and courier services are unavailable, and we have also closed our warehouse to ensure the safety of our staff, and in line with Government advice.

Please be aware that a large amount of consignments already dispatched last week (3rd-5th) week, may not be able to transit further than the respective SEQ depot. This will cause delays to all regions, through all carriers.

All orders placed after 1pm AEST on Wednesday the 5th of March, will not be dispatched until Tuesday the 11th of March at the earliest, weather and service availability permitting.

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Postal Address

Switch Boss

PO Box 575

Capalaba, QLD

4157 

Contact Form

Email support available from 9am-3pm AEST, Monday-Friday - excludes Public Holidays and advised closure periods.

Please Note: As we are currently operating as an online only business, we do not have a store front available to the public for pick up, viewing or purchasing of products. All inquiries are managed via email as we do not currently have an inbound/outbound phone service available.

For new inquires, please fill out the form below. For assistance with pending or fulfilled orders, please reply to your Order Confirmation email. Our Support Team are here to help, and will do their best to assist within the next 24 hours (during business days).


Please Note: We will be closed from 2pm AEST on the 23rd of December 2024, until 8am AEST on Monday the 6th of January. Email support will be unavailable during this time.